Processing Time
- The time needed to fill an order varies from 3-14 business days. For details, see your order confirmation email or send us an email at [email protected].
Estimated Shipping Time
- All shipping is sent through the USPS and UPS.
- North America: estimated 3-10 days
- Items marked “delivered” by the USPS and UPS are considered delivered for the purposes of refunds and cancellations.
Shipping FAQ
- Sorry we are only shipping within the United States at this time.
- Buyers are responsible for providing an accurate and up-to-date shipping address.
- If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed. Please contact USPS/UPS with your tracking number to have your package rerouted.
- If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at [email protected], and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.
Returns, Exchanges, & Cancellations
- At this time, returns, exchanges, and cancellations are not accepted.
- If there is an issue with your order, please make sure to email [email protected] within 7 days of delivery to fix any issues & concerns.
We only replace items if they are defective or damaged from the manufacture and missed during our quality assurance check.